An ethical work culture not only drives positive organisational outcomes but also helps employees thrive. Discuss. (Answer in 150 words)

Ethical work culture refers to the practice where morals, values virtues guide the behaviour between: i 2 Employees, ii employee and employer, iii organisation within, iv organisation and outside. Transparency, Objectivity in organisation, Equating Respect for rules and ethical and responsibility and segmentation. Features of ethical work culture (gender, age, region, religion) Trust: driven by need to give back corporate social responsibility. Ethical culture driving positive organisational outcomes: i Builds Respect and reputation. Positive work culture serves as a foundation for building trust among stakeholders - employees, customers, suppliers etc

ii Enhanced decision making. By giving a framework for principally and morally sound decisions. Prevents unethical practices. iii Compliance and Risk Management. By navigates complex regulatory environment and mitigate legal and financial risk. eg [TCS] Code of conduct - started Tobaccos company in 1970s due to ethical concerns. [Infosys] - whistle blower protection mechanism. For Employees motivated: i Greater employee enthusiastic engagement workers. ii Greater Retention: helps harassing their potential. iii Unleash potential: best outcomes and more towards self realisation. iv Foster Trust and social cohesion: between employees. Positive and ethical work culture sets bridge the gap between employees and brings sustainable growth.

Ethical principles in formulating charter: i Quality of service: adequate standards to be followed. What and how to expect. ii Choice: access and promotion of choice. iii Value: taxpayers time, money, and choice. iv accountability of concerned individuals and organisation. v Transparency in rules, procedure scheme. Effectiveness of citizen charter: It depends on the execution of Impartiality, Priority, Humans and Governance model challenges: 1. Lack of Awareness. 2. Bureaucratic Apathy. 3. Unrealistic standard. Citizen charter should focus on rights of public and obligations of public servants based on wider consultation.