KS

Ketan Shukla· 2024

Question 12GS4GS2

This question appears to be in Hindi only. The text discusses ethical issues related to healthcare department management, employee conduct, workplace behavior, and institutional responses. Subquestions ask about recent incidents of sexual harassment, workplace discrimination, and institutional reforms needed.

Open scan (p.54)

Introduction

Ms. Sharma is the Director of the Department of Health and Family Welfare in a large Indian state. The department is responsible for implementing health policies, managing public health facilities, and ensuring the delivery of healthcare services. The workforce comprises a mix of senior officials, mid-level managers, and frontline health workers. Over the past few months, Ms. Sharma has received multiple complaints about Mr. Arvind Gupta, a senior official known for his authoritative management style. Mr. Gupta is a performance-driven officer who sometimes publicly berates subordinates and intimidates shift to get work done. One such complaint came from Ms. Anita Verma, a mid-level manager who reported that Mr. Gupta publicly berated her during a departmental meeting, calling her "incompetent" and "useless" in front of her peers. Ms. Verma stated that this incident severely impacted her mental health and work performance. Other employees with similar experiences, Mr. Avind Kumar, a junior officer, recounted an instance where Mr. Gupta threatened to terminate his employment if he failed to complete an unrealistic workload within a tight deadline. He described Mr. Gupta's behaviour as harsh and demeaning, with frequent outbursts of anger and unwarranted criticism that created a climate of fear and anxiety in the workplace.

202 words

Topper

Ketan Shukla

2024

Subject & Paper

GS4GS2

Topic

Ethics in Governance

Institutional Ethics and Workplace Conduct

Sexual Harassment and Workplace Ethics

Writing Stats

202

Total words