KP

Komal Punia

Question Case Study 5GS4GS2

1. Discuss the administrative and ethical issues involved in the above case. 2. Do you think it was morally right on your part to write to the minister? Justify. 3. How will you respond to the action initiated against you? Discuss the available options and justify your selected course of action.

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Main Body

[Hindi text and Case Study 5 in English - English version:] You have recently joined the Statistical Department of the State as Deputy Head of Records. Your duties include overseeing the timely inflow of data, scrutinizing the data source and ensuring data entry and updating. You had a staff of 32 to manage, and it was a mixed bag: some were young recruits, some were old-timers, and some were on the verge of retirement. Overall, the staff was not very efficient, but somebody they managed their jobs. In one of the meetings, the Head of the Department mentioned outsourcing of jobs of your staff as a cost-cutting measure. But there were no serious deliberations, so you didn't think much of it. But yesterday, you received an official order stating that your department's tasks will be outsourced and your staff will be downsized. You had no problems with outsourcing, but you did not favour downsizing, as it would lead to people losing their jobs. You sought a meeting with your Head to discuss the ramifications of the new order, specifically the downsizing part. Your Head was very emphatic about the whole process and seemed to be least concerned with people losing their livelihoods. Disappointed, you got back to your office thinking of ways of saving your staff's jobs. In utter desperation, you wrote to the concerned Minister, marking a copy to your Head and the Chief Secretary. The Minister sympathised with your note, and assured some positive action. But your Head was not happy about you going above without his consent. He immediately orders you to face disciplinary proceedings for non-compliance with the office order.

The case involve displacing seniors culminating into transfer cadres in order to save jobs of my staff. Multi-concerned to case: Stakeholders: Me (Deputy Head of Records), My staff & their families, Head of Dept. & Outsourcing company (which seeks) Administrative issues involved: (1) Loss of utilised of staff members (2) Efficiency management in dept. (3) by outsourcing wast. (4) Indifference of department seniors to grievance of staff losing jobs. (5) Transfer orders - unjustified. Ethical issues: (1) Efficient service delivery vs job loss of staff member. (2) by outsourcing wast. (3) Staff not performing their work efficiently, though taking salary at of public resources. (4) Vertical & unprofessional behaviour of head of dept. by issuing transfer & disciplinary proceedings. (5) Unacceptance of junior's request and rigid hierarchical administrative structure. 2) Justification on morality of writing to minister -- In favour: (1) saving livelihoods and sustenance of staff's families. (2) Compassionate and empathetic behaviour towards staff. (3) Tried convincing head, but the got offended.

4Humanitarian duty to help others. Against arguments against: (3) Should have tried alternative options. (2) Disloyal and contempt towards senior. (4) Staff was relatively inefficient. Overall, I think drastic measures like cutting from job is not the way forward. 5) My response would be as follows: First, sincerely apologizing senior if the got offended. Second, Won't accept disciplinary proceedings and will present my case liberally. (3) Making senior aware of grievance of staff and emotional appeal to them. (4) Alternate solutions like phase-wise C downsizing and attendant employment opportunities to young recruits. (5) Ensuring staff work efficiently by training, skills, and upskilling will reduce need of downsizing. Minimum government maximum governance is ideal but means to achieve it should not be drastic as in above case. On process of attaining an good, our means should be as fair as ideal. - Rajendra Prasad
581 words1 paragraphs

Conclusion

Minimum government maximum governance is ideal but means to achieve it should not be drastic as in above case. On process of attaining an good, our means should be as fair as ideal. - Rajendra Prasad

36 words

Topper

Komal Punia

Subject & Paper

GS4GS2

Topic

Role of Civil Services in a Democracy

Ethical Dilemmas and Administrative Accountability

Conflict between Administrative Hierarchy and Moral Duty

Writing Stats

617

Total words

1

Paragraphs

analytical-case-based

Tone

Linked PYQ

Seema is a senior bureaucrat with a reputation of honesty and professional efficiency. She has recently been posted as the District Collector (DC) to Surinder Nagar, where a large industrial area is being established. The new industrial area had caused many farmers to submit applications for change of land use (CLU) to convert their farmlands into residential areas. There is an unusually large backlog of these applications awaiting processing. Seema noticed that some applications had been approved selectively with no visible chronological pattern. The case files showed a few complaints of some approvals being subject to receipt of large bribes from the applicants. On further fact-finding, Seema realized that a small group of touts was controlling this illegal activity through some subordinate officials in the Collectorate. This had created a fear in the other employees who were reluctant to process any application. The resultant backlog has been piling up thereby hindering local economic progress and causing public dissatisfaction. Seema was faced with a major moral and administrative challenge of dismantling this corruption network without hampering daily administrative operations. An aggressive internal investigation would result in institutional resistance and, possibly, a backlash from labour unions. Conversely, ignoring this situation would encourage the wrongdoers and unnecessarily continue this avoidable harassment to the populace. (a) What are the ethical issues involved in this case? (b) Discuss the options open to Seema. Identify the recommended option and justify it.

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