In hindsight, how do you think you could have avoided the above unpleasant situation?

In above context, it is imperative for bureaucrats to be impartial & non-partisan. Relevance of impartiality refers to fairness and objective citizen based design. A) Helps in enhancing citizen based desired. Must B) Impartiality creates environment of competing. Where talent is rewarded C) Imprves work culture and efficiency D) Help enhancing goal-orientation and prevent spoil system E) Also helps in indiscriminate delivery of service (eg awarding contract to mr. Sharma as his tender was most competitive F) Impartiality deters corruption & collusion.