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ICT has provided for e-governance that root for minimum government and maximum governance. Role of ICT in transforming governance at grassroot: A) Participative Governance by inducing citizens in decision-making and implementation via online Citizen Charter. B) Democratised governance sidewall eg. CPCIRAMS. C) Citizen-friendly governance, eg. e-Choupal, utelemedcine. D) Better service delivery by Sevottam model via PRACIATE

Technical Issues: Internet availability, Privacy and hacking. Obstacles: Illiteracy. Digital awareness is not they. Economical: Costly infrastructure. Broad net not everyone. Digital Exclusion: Male: 57%. Female: 37%. Way Ahead: (1) Provide digital connectivity through Bharat Net e-Kranti (2) DISHA programme for digital literacy. Also cyber hygiene practices need to be strengthened (3) Reduce digital apartheid by inclusive growth. (4) Follow Puttaswamy judgment for privacy. This will ensure participative governance and Samvidaya goal.