Technology serves as the catalyst for reshaping the traditional contours of bureaucracy, propelling it to become more efficient, transparent, and citizen-centric. Explain and also explore how the integration of technology can expedite governmental efforts aimed at modernizing the civil service.

e-Governance will usher technology to better target governance outcomes while also making grievance redressal effective. Use of tech to ensure better bureaucratic structure

Reshaping traditional contours (1) changed nature of services - Quality of life demand. Ex- smart city, vibrant village (2) citizens adopt with latest changes Ex- generative AI like ChatGPT, Google Bard (3) Rising living standards Ex- Need for more vande Bharat, e-ITR filing, conclusive law Title (4) International standards Ex- Estonian TOM platform is being used as a model for Delhi govt to outline deliver services (5) internal reforms Ex- use of e-office to reduce red tapism and bureaucratic hurdles (6) Transparency has led to more visibility Ex- bureaucrats have become iota celebrities

Technology integration => modernise civil service (1) from back Moral governance to governance based on the click of the mouse (2) Fast changing governance styles Ex- e-Passport Seva Kendra, digital loans (3) Policy decision based on new realities. Ex- crypto, ransomware, Bitcoins involve lateral training, ways to do it, foreign training, social audit of bureaux, ensure transparency Thus, to correct the 'rusted steel frame', these reforms of HoTA Committee are the need of the hour.