MM

MUTHUARASI MAIR 225· 2025

Question Q.11GS2GS2

The profound impact of the data revolution and widespread smartphone usage has necessitated the use of digital tools in welfare programmes. Discuss.

Open scan (p.23)

Main Body

With the arrival of digital revolution, technologies become part of governance tools including welfare programmes for citizens. Impact of Data Revolution and Smartphone Usage - Its advantages: (1) 57% citizen in India is connected to Internet and smartphone penetration is about 41% (2023) (World largest smartphone user in India) (2) Teledensity has improved in India at 84-87% (Economic survey) 2023. Advantage - data + smartphone: (1) Availability - even in rural and remote areas (2) Affordability - low cost, per gb cost of data reduced in India (3) Accessibility - by all age group (4) Cost effective - service delivery (5) Reduced corruption and leakage by middleman in service delivery.

6Delivering to most needy. Targeted service delivery. Responsive. Good governance. Transparent. Accountable. To citizen. (8) Participative nature of digital governance (Two way communication). (9) WFI Institutions - Real time data treating entire certificate. Address manpower shortage. Automation and speedy delivery (reduce long queues in government office). Improve quality - by feedback data and address grievances. Use of digital tools in welfare programmes: (1) Government-Citizen model - So citizen can directly engage with government last service delivery. (2) Ice dash - Customs delivery. Recent birth registration out - one stop service. Minimising multiplicity of documents and duplication (streamlining service delivery). (2) In quest of Implementation - For targeted delivery - (JAM trinity - Tin aadhar Inclusion

Jandhan account for BPL families to claim LPG subsidy. (2) Increasing opportunities in Remote areas: a Tele-education, Tele-medicine. SWAYAM - educatin NED 2020. National digital health Mission. (4) Government - governemence need - edetrict programme - e-packaged programme adoptin of digital technology. (5) Judiciary - for access and effective justice delivery. Escorts mission needs project. 'Faster system - e-bail order to jail. (6) Employment skill training. Digital training by kaushal Vitran kendra. E-platform for small and medium enterprises goods and service. These digital revolution due to internet advantages become tool for delivering welfare schemes. Yet digital divide, digital literacy aspect has to be addressed. For inclusive service delivery.

334 words1 paragraphs

Topper

MUTHUARASI M

AIR 2252025

Subject & Paper

GS2GS2

Topic

Government Policies and Interventions - Design, Implementation and Issues

Government Schemes and Policies

Digital Governance in Welfare

Writing Stats

334

Total words

1

Paragraphs

analytical

Tone