The true test of good governance is the degree to which it ensures accountability towards citizens and delivers on the promise of sustainable and inclusive human development. Discuss in context of challenges to good governance in India.

Potential way ahead: 1. Increase use of e-gov across schemes (only MNREGA, PDS currently) 2. Code of ethics for civil servants (IMD ARC) 3. Mid-career training and upskilling (Suverdanath Committee) 4. Legal backing to citizen charter with tech integration Minimum governance, maximum governance: goal of Indian bureaucracy and state