Question 6How can India makeGS2GS2

भारत नागरिक चार्टर को किस प्रकार शासन में सुधार करने और नागरिकों को सशक्त बनाने के एक शक्तिशाली उपकरण बना सकता है? (उत्तर 150 शब्दों में दीजिए) / How can India make Citizens' Charter a powerful tool for improving governance and empowering citizens? (Answer in 150 words)

Main Body

Citizens Charter is defined as political (CC) document that lays down series, quality & timely of services by govt dept.

Steps to Make Powerful Tool:

I. Improve Governance

1Clear & Precise Detail: on service offered timely (Eg. Railways Charter)

2Adhere to Rules: to follow Charter in letter & spirit

3Best Service: Provided to all at affordable prices

4Flexible: Must not be overly fixed be rumble in approach

5Regular Updation: Based on feedback/ Complaint

II. Empower Citizens

1Democratic Decentralization: follow "bottom up" approach to make localcharter

2"One Size fit all": not appropriate needed for Charter made of local needs

3Local Language: to expand accessible understand. (Eg. Kannada, Naga

4Efficient Service: available olde. (Eg. Facility Assessment

5Robust Grievance Redressal: within specific timeframe

Citizens Charter is a critical element & must follow Sensthon model for good public services (2nd ARC)

147 words4 paragraphs

Conclusion

Citizens Charter is a critical element & must follow Sensthon model for good public services (2nd ARC)

17 words

Diagram

A simple diagram showing hierarchy: Good Governance at top, branching to 'People Trust', 'Metrics Quality', and 'Good Commit' with connection to 'hi: Good CC'

Examiner score

1/10

Open original scan

Page 14

Topper

Aditya Mathur

AIR 982929

Subject & Paper

GS2GS2

Topic

Governance, Transparency, Accountability and E-governance

Citizens Charters

Citizens Charter as Tool for Governance Improvement

Writing Stats

164

Total words

Paragraphs

formal academic

Tone