2017 · Q74
Which one of the following is the process in which representatives of workmen and employer involved in an industrial dispute are brought together before a third person or group of persons who facilitates/facilitate through mediation to reach a mutually satisfactory agreement?
Industrial Relations and Labour LawsIndustrial Disputes Act, 1947
- AArbitration
- BAdjudication
- CConciliation
- DCollective negotiation
Explanation
Conciliation is the process in which a neutral third party (conciliation officer or board) brings disputing workmen and employers together and mediates toward a mutually acceptable settlement, as provided in the Industrial Disputes Act, 1947. Arbitration ends in a binding award, adjudication in a tribunal's decision, and collective negotiation has no third party. Hence C.